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Efficient website development project management strategies tailored to charities

Sasha Wallen

Sasha is a Project Manager and prior to moving agency side, spent 5 years working for a charity with a primary focus on event management. She is utilising her transferable skills (and strong passion for charities) to ensure Studio Republic can deliver projects and support causes that really matter.

Sasha Wallen, Project Manager

Our project management approach

At Studio Republic, our project management approach is distinctly shaped by a deep understanding of the challenges faced by the charities we collaborate with.

We recognise that many non-profits operate under tight budgets and limited resources, which is why we have tailored our strategies to optimise project delivery and alleviate workload. By streamlining processes and implementing clear communication channels, we ensure that each project is executed efficiently, allowing charities to focus on their core mission rather than getting swamped in administrative details.

We believe in fostering a collaborative environment where our clients feel supported and understood, making it possible for us to create tailored solutions that resonate with their values and objectives.

But, what truly sets us apart is our commitment to thoughtful engagement. We don’t just view our clients as projects; we see them as partners and want to become an extension of the team. This approach has been curated to not just deliver results, but to amplify the purpose of the charities that we have the pleasure of working with.  

In this article, I’ll take you through our project management approach in more detail and this helps us deliver the best for our charity clients.

Image for Abstract illustration of Project Management tools

Understanding the scope and defining objectives

When kicking off a project, the first thing we do is define the scope with our clients.

To facilitate this process, we develop bespoke workshops that are tailored to each individual charity brief. Each scoping session enables us to extract valuable information that helps to lay the foundations for the project. We strategically split the scoping into three sessions, focussing on user experience (UX), design and development. We’re mindful that capacity is limited for our charity clients and this scoping segmentation means only those individuals whose roles align closely with the topics being discussed need to attend.

By the end of this stage, we are positioned to create a clear and actionable project roadmap. The project roadmap document is an all-in-one document that outlines project phase time splits and the budget. We refer to the document as a ‘one stop shop’ as it encompasses absolutely everything from project deliverables to invoice dates to the project timeline and technical specifications.

Providing our clients with full oversight at this stage is crucial for transparency and can set the backbone for the project so everyone is on board. This can be shared internally at the charity with all the key staff stakeholders reducing their workload whilst keeping everyone aligned.

Choosing the right project management methodology

For all of our website development and rebrand projects we chose to adopt the traditional ‘waterfall’ methodology as they are ideal for projects with well-defined requirements. The alternative methodology is ‘agile’ which is all about being iterative and adaptive, better suited to projects where requirements may evolve. We know there is huge importance on selecting the right methodology and we know from experience that the waterfall approach can be the most effective for our charity clients. The idea of the waterfall methodology means that after scope, we can deliver the project within the stipulated timeline and budget, a critical factor for any charity.

Image for Person sitting in front of a laptop during a Zoom video call for a Scoping session

Effective communication and collaboration techniques

Effective communication is paramount in project management. It goes beyond simply outlining the project plan; it encompasses the vital skills of actively listening and seeking feedback.

By adopting an open and collaborative approach, we have learnt that our clients will feel informed and engaged throughout the project life cycle. We hold regular meetings to serve as a platform where we provide project process updates, address questions and acknowledge concerns. It is also during these meetings where I will provide reminders of core client actions to keep on track, so everything stays aligned to meet project deliverables.

By having open lines of communication throughout a project, we build strong relationships so our clients feel supported and empowered through each phase of the project. Instilling this confidence means we can maximise the success of project delivery and continue that relationship beyond the project process.

Tools and technologies to enhance project efficiency

We wouldn’t be confident in our project process without the use of the right project management tool. For all our projects, we use Productive. A system that enables us to meticulously organise tasks, manage budgets and schedule the projects with precision. This powerful tool means each element of the project is clearly defined and tracked, so we can streamline internal workflows and enhance communication. Using Productive means comprehensive updates to our clients becomes a regular and standard practice within the project management strategy. This further supports transparency and trust throughout the project life cycle that we work hard to achieve. 

Ultimately, Productive empowers us to deliver outstanding results while maintaining the confidence that every detail is being expertly managed.

Image for Computer desktop screen showing a Project budget overview

Monitoring progress and managing changes

Productive also serves as a vital tool in our project management strategy because it provides us with the ability to monitor project processes and manage change effectively. One of my key responsibilities is to keep the project aligned with intended goals and timelines. The meticulous tracking aided by Productive means we can quickly identify potential challenges, mitigating them and reducing the risk of project overrun or overspend.

The mitigation of challenges and the management of changes is of added significance for our charity partners. Productive provides that extra layer of reassurance that every detail is being monitored and managed effectively, building rapport in our partnership.

Summary

Overall, we believe it is crucial to have an approach that follows project management methodologies and considers the unique needs of the incredible charities we collaborate with. Our ongoing commitment at Studio Republic is to understand and amplify the mission of these organisations. It’s this commitment that informs every step of our project management process. All of this paired with my personal charity experience, equips me to tailor our projects in a way that prioritises our clients and their goals.

Are you interested in working wit us?

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or give us a call: 01962 659 123

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