Advance Union are an independent union in place to support all Santander employees, providing confidential advice, information, help, and guidance. Their visual identity and website had become outdated, inflexible and simply didn’t do justice to the incredible service they were providing to their members. The new brand needed to communicate at a human level, emphasizing their values and benefits to new and existing members.
From early on in our immersion stage, we felt the ‘your voice at work’ strap-line perfectly captured both the functional and very personal sides of Advance’s offering and should play a key role in the new identity. Using this idea as a jumping-off point, we developed the concept of a shared language between Advance and its members, distilling the A and U of Advance Union into basic geometric shapes which converge to form the brand mark and the wider graphical language. Coupled with a bold colour palette, custom illustration and iconography were employed to create a more contemporary and conversational tone.
Following this extensive brand work, we turned our focus to the website. Using data analytics and user insight our team constructed clear and user-friendly UX journeys, allowing users to navigate to relevant information with ease and tackling the main sticking points relating to user access, navigation to content, and automated systems.
The website uses CiviCRM to manage the union’s memberships and a large part of the development process was to migrate all the current membership data from Drupal to WordPress.
We were recommended Studio Republic by another organisation we work with and knew very early they not only had the right solution for us but their values and principles were similar to our own. We are overwhelmed with the final results following our website redesign. From the initial concept, through design and build we were handheld by the team. Nothing was too much trouble, and we are so grateful for the passion and originality they brought to the project. Thanks to the whole team who brought such passion to the project we really enjoyed you bringing our vision to life.