Empathy relates to the emotions, intellect, identity, values, beliefs and social norms of the end user.
As of April 21st, Google are to begin penalising non-mobile friendly websites in mobile searches. That means that if your site isn't responsive, you could find yourself dropping down Google's rankings, making it harder for your business to be found.
A tutorial on how to set up Mandrill to deliver your emails from MODX
Imagine walking around Harrod’s in London, navigating the prestigious store’s aisles and examining its products in fine detail; picking up that diamond ring you’ve been admiring and looking at the fine cut of the stone, agonising over whether or not you should go to the checkout counter with it, all from the comfort of your home.
Phones used to be just that - phones. Before the advent of cellular, and later, smartphone technology, if you needed to get in touch when you were away from your desk or home, you would have to find a phone booth or ask someone nicely if you could borrow their phone to make an important call.